{"id":52048,"date":"2026-07-09T14:06:53","date_gmt":"2026-07-09T06:06:53","guid":{"rendered":"https:\/\/www.jccpa.org.hk\/dementia-care-communication-behaviour-support\/"},"modified":"2026-07-15T12:11:05","modified_gmt":"2026-07-15T04:11:05","slug":"dementia-care-communication-behaviour-support","status":"publish","type":"page","link":"https:\/\/www.jccpa.org.hk\/en\/dementia-care-communication-behaviour-support\/","title":{"rendered":"How to Support Someone with Dementia: Tips for Communication and Managing Distressed Behaviour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"52048\" class=\"elementor elementor-52048 elementor-52029\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-740745c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"740745c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c164637\" data-id=\"c164637\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-238d087 elementor-widget elementor-widget-html\" data-id=\"238d087\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"Article\",\n  \"@id\": \"https:\/\/www.jccpa.org.hk\/family-guide-dementia-hong-kong\/#article\",\n  \"mainEntityOfPage\": {\n    \"@type\": \"WebPage\",\n    \"@id\": \"https:\/\/www.jccpa.org.hk\/family-guide-dementia-hong-kong\/\"\n  },\n  \"headline\": \"\u5982\u4f55\u7167\u9867\u8166\u9000\u5316\u75c7\u5bb6\u4eba\uff1f\u8a8d\u8b58\u65e9\u671f\u5fb5\u5146\u3001\u8a55\u4f30\u53ca\u7167\u9867\u65b9\u6848\",\n  \"description\": \"\u70ba\u9999\u6e2f\u5bb6\u5ead\u63d0\u4f9b\u5be6\u7528\u7684\u8166\u9000\u5316\u75c7\u7167\u9867\u6307\u5357\uff0c\u4e86\u89e3\u5982\u4f55\u6e96\u5099\u8a55\u4f30\uff0c\u4ee5\u53ca\u70ba\u5bb6\u4eba\u9078\u64c7\u5408\u9069\u7684\u7167\u9867\u65b9\u6848\u3002\",\n  \"image\": \"https:\/\/www.jccpa.org.hk\/wp-content\/uploads\/elementor\/thumbs\/15144_S-rookgdmjs9fz5c30uznfty96fb0puohbnwh2w17pxc.jpg\",\n  \"datePublished\": \"2026-06-08T01:16:54+00:00\",\n  \"dateModified\": \"2026-06-11T03:29:19+00:00\",\n  \"author\": {\n    \"@type\": \"Organization\",\n    \"name\": \"\u8cfd\u99ac\u6703\u8006\u667a\u5712\"\n  },\n  \"publisher\": {\n    \"@id\": \"https:\/\/www.jccpa.org.hk\/#organization\"\n  },\n  \"inLanguage\": \"zh-Hant-HK\",\n  \"about\": [\n    {\n      \"@type\": \"Thing\",\n      \"name\": \"\u8166\u9000\u5316\u75c7\u7167\u9867\"\n    },\n    {\n      \"@type\": \"Thing\",\n      \"name\": \"\u8a18\u61b6\u529b\u8870\u9000\"\n    },\n    {\n      \"@type\": \"Place\",\n      \"name\": \"\u9999\u6e2f\"\n    }\n  ]\n}\n<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddf49c6 elementor-widget elementor-widget-image\" data-id=\"ddf49c6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.8.1 - 13-11-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/www.jccpa.org.hk\/wp-content\/uploads\/elementor\/thumbs\/1490-rqfcud9olqauv1tmwufe10b442zas8kx7raesgke1a.jpg\" title=\"1490\" alt=\"Family member supporting an older adult\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8dcdd8 elementor-widget elementor-widget-text-editor\" data-id=\"e8dcdd8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.8.1 - 13-11-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"font-weight: 400;\">Summary Box:<\/span><\/p><p>Communicating with people with dementia requires patience and emotional intelligence. When challenging behavior arises, be calm and identify the underlying cause. It is important that caregivers take care of themselves at the same time.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f03c36d elementor-widget elementor-widget-spacer\" data-id=\"f03c36d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.8.1 - 13-11-2022 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));-ms-flex-item-align:stretch;align-self:stretch;-ms-flex-negative:0;flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2edc860 elementor-widget elementor-widget-text-editor\" data-id=\"2edc860\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Dementia alters an individual\u2019s perception and how they interact with it. For caregivers in Hong Kong, it is often not the medical problems that are toughest to handle, but the unpredictable emotions and behaviors. This guide explains what makes communication challenging, how to cope with distressed behavior, and the local resources available to support caregivers.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-535131f elementor-widget elementor-widget-html\" data-id=\"535131f\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u8166\u9000\u5316\u75c7\u53ef\u4ee5\u6cbb\u7642\u55ce\uff1f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u66ab\u6642\u6c92\u6709\u6839\u6cbb\u65b9\u6cd5\uff0c\u4f46\u53ef\u4ee5\u900f\u904e\u85e5\u7269\u3001\u8a8d\u77e5\u6d3b\u52d5\u3001\u5065\u5eb7\u751f\u6d3b\u7fd2\u6163\u548c\u652f\u63f4\u670d\u52d9\u6539\u5584\u751f\u6d3b\u8cea\u7d20\u3002\u53ca\u65e9\u8a3a\u65b7\u6709\u52a9\u5b89\u6392\u5408\u9069\u7167\u9867\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u8166\u9000\u5316\u75c7\u4eba\u58eb\u6709\u54ea\u4e9b\u7167\u9867\u65b9\u6848\uff1f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u7167\u9867\u65b9\u6848\u56e0\u60a3\u8005\u72c0\u6cc1\u800c\u7570\u3002\u90e8\u5206\u53ef\u5f9e\u5bb6\u5c45\u652f\u63f4\u958b\u59cb\uff0c\u9700\u6c42\u589e\u52a0\u6642\u53ef\u4f7f\u7528\u65e5\u9593\u7167\u9867\u670d\u52d9\uff0c\u5f8c\u671f\u6216\u9700\u8981\u4f4f\u5bbf\u7167\u9867\u3002\u8006\u667a\u5712\u6703\u6839\u64da\u4e0d\u540c\u968e\u6bb5\u63d0\u4f9b\u5408\u9069\u652f\u63f4\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u8166\u9000\u5316\u75c7\u53ef\u4ee5\u9810\u9632\u55ce\uff1f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u7121\u6cd5\u5b8c\u5168\u9810\u9632\uff0c\u4f46\u63a7\u5236\u98a8\u96aa\u56e0\u7d20\u53ef\u5ef6\u7de9\u767c\u75c5\u3002\u6046\u5e38\u904b\u52d5\u3001\u5747\u8861\u98f2\u98df\u53ca\u4fdd\u6301\u601d\u7dad\u548c\u793e\u4ea4\u6d3b\u52d5\u6709\u52a9\u964d\u4f4e\u98a8\u96aa\u3002\"\n      }\n    }\n  ]\n}\n<\/script>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4d736b elementor-widget elementor-widget-heading\" data-id=\"e4d736b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.8.1 - 13-11-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">How to Communicate with People with Dementia?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d636ad2 elementor-widget elementor-widget-text-editor\" data-id=\"d636ad2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tCommunication is not just about speaking; it also involves tone of voice, facial expressions, and body language. Dementia can affect these abilities, and even simple conversations may leave them feeling confused or anxious.\n<h3><span style=\"font-size: 16px; color: #124144; font-weight: 400;\">Why Does Dementia Affect Communication?<\/span><\/h3>\n<span style=\"font-weight: 400;\"><a href=\"https:\/\/www.jccpa.org.hk\/en\/about-dementia\/caring-tips\/understanding-people-with-dementia\/\">Dementia affects the parts of the brain<\/a> responsible for language, memory, and comprehension. Due to cognitive decline, a person may:<\/span>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Find it difficult to recall the right words or use incorrect terms<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unable to understand the conversations, especially in loud or distracting environments<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Repeat the same phrases and questions<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Misunderstand the tone of voice and facial expression\/span&gt;<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Become frustrated when they cannot express themselves<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-size: 16px; color: #124144; font-weight: 400;\">Practical Communication Tips<\/span><\/h3>\n<span style=\"font-weight: 400;\">Although the effects of dementia are irreversible, we can still use the following techniques to help individuals with dementia receive and understand information, thereby improving communication:<\/span><span style=\"font-weight: 400;\">\uff1a<\/span>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Speak slowly and use short, clear sentences<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maintain eye contact and a calm, reassuring tone<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Minimize environmental distractions (e.g., turn off TV, relocate to a quieter setting)<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer choices (e.g., \u201cWould you like tea or water?\u201d)<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Allow plenty of time for the person to respond; do not rush them\n<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use gestures, pictures, or physical objects to aid communication<\/span><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e50eec6 elementor-widget elementor-widget-heading\" data-id=\"e50eec6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Respond to Distressed Behaviour?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-888251e elementor-widget elementor-widget-image\" data-id=\"888251e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/www.jccpa.org.hk\/wp-content\/uploads\/elementor\/thumbs\/2148097906-rq52zucek9pwpvwxe2gffds1qekzenu4yz2zs459n2.jpg\" title=\"2148097906\" alt=\"Family holding hands, support throughout dementia care\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6785903 elementor-widget elementor-widget-text-editor\" data-id=\"6785903\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Distressed behaviour in dementia often comes from fear, discomfort, confusion, or unmet needs. The person is not being difficult on purpose. They are simply trying to communicate distress in the only way they know. When this happens, start by staying calm, acknowledging their feelings, and gently redirecting their attention. Finally, we can try to find out the underlying reasons.<\/p><h3><span style=\"font-weight: 400; font-size: 16px; color: #124144;\">What are Distressed Behaviors\u201d?<\/span><\/h3><p><span style=\"font-weight: 400;\">Distressed behaviour refers to a range of symptoms in perception, emotions, or behaviours shown by people with dementia, such as:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Anxiety, depression<\/span><\/li><li><span style=\"font-weight: 400;\">Suspicious, unwilling to communicate with others<\/span><\/li><li><span style=\"font-weight: 400;\">Repetitive questioning or actions<\/span><\/li><li><span style=\"font-weight: 400;\">Wandering<\/span><\/li><li><span style=\"font-weight: 400;\">Sleeping disorders<\/span><\/li><\/ul><h3><span style=\"font-weight: 400; font-size: 16px; color: #124144;\">Common causes behind these behaviors:<\/span><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Physical discomfort: pain, hunger, or fatigue<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Environmental changes: noise or unfamiliar surroundings<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Emotional distress: hallucination, delusion<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Changes in daily routine<\/span><\/li><\/ul><h3><span style=\"font-weight: 400; font-size: 16px; color: #124144;\">A five-step response framework:<\/span><\/h3><ol><li><span style=\"font-weight: 400;\">Stay calm: People with dementia can quickly sense your emotions<\/span><\/li><li><span style=\"font-weight: 400;\">Do not argue: Avoid arguing with people with dementia<\/span><\/li><li><span style=\"font-weight: 400;\">Acknowledge the feeling: Validate their emotions by saying, &#8220;I can see you&#8217;re worried. I&#8217;m right here.&#8221;<\/span><\/li><li><span style=\"font-weight: 400;\">Gently redirect their attention: Offer a drink, play familiar music, or arrange activities<\/span><\/li><li><span style=\"font-weight: 400;\">Find out underlying reasons: identify any unmet needs<\/span><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3e225 elementor-widget elementor-widget-heading\" data-id=\"7e3e225\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What respite services are available for caregivers in Hong Kong?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b06f504 elementor-widget elementor-widget-text-editor\" data-id=\"b06f504\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Respite care is a planned, short-term care arrangement that provides care for people with dementia while allowing caregivers to rest. Research on dementia caregivers in Hong Kong indicates that nearly 40% experience distress directly linked to their caregiving duties. Neglecting regular breaks can lead to caregiver burnout, harming both your health and the quality of care.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48946a9 elementor-widget elementor-widget-text-editor\" data-id=\"48946a9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3><span style=\"font-weight: 400; font-size: 16px; color: #124144;\">Types of Respite Care Services in Hong Kong:<\/span><\/h3>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Day care services:<\/b> <a href=\"https:\/\/www.jccpa.org.hk\/en\/services\/day-care-service\/\"><span style=\"font-weight: 400;\">JCCPA&#8217;s day care<\/span><\/a><span style=\"font-weight: 400;\"> provides day care services on weekdays. They offer cognitive training and personal care for people with dementia.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Short-term residential care:<\/b><span style=\"font-weight: 400;\"> Designed for caregivers requiring an extended break, travelling, or managing personal health issues. JCCPA and select residential care homes provide <a href=\"https:\/\/www.jccpa.org.hk\/en\/services\/residential-service\/\">temporary institutional placement<\/a>.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Home support services:<\/b><span style=\"font-weight: 400;\"> home support services allow people with dementia to remain in a familiar environment while providing caregivers with temporary relief from their responsibilities.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400; font-size: 16px; color: #124144;\">Caregiver support and referral services<\/span><\/h3>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Caregiver support groups:<\/b><span style=\"font-weight: 400;\"> Peer groups led by social workers offer emotional relief and practical advice. Caregivers can contact JCCPA at 2333 2393 for the latest activity schedules.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Training courses:<\/b><span style=\"font-weight: 400;\"> JCCPA&#8217;s <a href=\"https:\/\/www.jccpa.org.hk\/en\/training\/family-caregivers\/\">family caregiver training<\/a> covers communication, daily care management, and behaviour response strategies. Alternatively, the <a href=\"https:\/\/edu.jccpa.org.hk\/course-list\/chinese-isupport-for-dementia\/\">iSupport for Dementia online course<\/a> is a great self-paced option.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Social welfare referrals:<\/b><span style=\"font-weight: 400;\"> Integrated Family Service Centres and Medical Social Services Units across Hong Kong can provide assistance with applying for subsidized care services and financial assistance.<\/span><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0fe44c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0fe44c5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9416465\" data-id=\"9416465\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e75f83e elementor-widget elementor-widget-heading\" data-id=\"e75f83e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de046d4 faq elementor-widget elementor-widget-toggle\" data-id=\"de046d4\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.8.1 - 13-11-2022 *\/\n.elementor-toggle{text-align:left}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d4d4d4;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{-webkit-margin-start:-5px;margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d4d4d4;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width,100%)}<\/style>\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2321\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-2321\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38\" height=\"38\" viewBox=\"0 0 38 38\" fill=\"none\"><path d=\"M6.33341 18.9997C6.33341 12.0172 12.0176 6.333 19.0001 6.333C25.9826 6.333 31.6668 12.0172 31.6668 18.9997C31.6668 25.9822 25.9826 31.6663 19.0001 31.6663C12.0176 31.6663 6.33341 25.9822 6.33341 18.9997ZM3.16675 18.9997C3.16675 27.7397 10.2601 34.833 19.0001 34.833C27.7401 34.833 34.8334 27.7397 34.8334 18.9997C34.8334 10.2597 27.7401 3.16634 19.0001 3.16634C10.2601 3.16634 3.16675 10.2597 3.16675 18.9997ZM23.7501 18.9997L17.4167 25.333L17.4167 12.6663L23.7501 18.9997Z\" fill=\"#2C978C\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38\" height=\"38\" viewBox=\"0 0 38 38\" fill=\"none\"><path d=\"M18.9998 6.33366C25.9823 6.33366 31.6665 12.0178 31.6665 19.0003C31.6665 25.9828 25.9823 31.667 18.9998 31.667C12.0173 31.667 6.33317 25.9828 6.33317 19.0003C6.33317 12.0178 12.0173 6.33366 18.9998 6.33366ZM18.9998 3.16699C10.2598 3.16699 3.1665 10.2603 3.1665 19.0003C3.1665 27.7403 10.2598 34.8337 18.9998 34.8337C27.7398 34.8337 34.8332 27.7403 34.8332 19.0003C34.8332 10.2603 27.7398 3.16699 18.9998 3.16699ZM18.9998 23.7503L12.6665 17.417L25.3332 17.417L18.9998 23.7503Z\" fill=\"#DC905A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">1.\tWhy do people with dementia repeat the same questions?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2321\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2321\"><p>Answer: This is usually driven by short-term memory loss and anxiety. They honestly do not remember asking the question, or they are seeking a sense of security. Caregivers shall respond calmly every time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2322\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-2322\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38\" height=\"38\" viewBox=\"0 0 38 38\" fill=\"none\"><path d=\"M6.33341 18.9997C6.33341 12.0172 12.0176 6.333 19.0001 6.333C25.9826 6.333 31.6668 12.0172 31.6668 18.9997C31.6668 25.9822 25.9826 31.6663 19.0001 31.6663C12.0176 31.6663 6.33341 25.9822 6.33341 18.9997ZM3.16675 18.9997C3.16675 27.7397 10.2601 34.833 19.0001 34.833C27.7401 34.833 34.8334 27.7397 34.8334 18.9997C34.8334 10.2597 27.7401 3.16634 19.0001 3.16634C10.2601 3.16634 3.16675 10.2597 3.16675 18.9997ZM23.7501 18.9997L17.4167 25.333L17.4167 12.6663L23.7501 18.9997Z\" fill=\"#2C978C\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38\" height=\"38\" viewBox=\"0 0 38 38\" fill=\"none\"><path d=\"M18.9998 6.33366C25.9823 6.33366 31.6665 12.0178 31.6665 19.0003C31.6665 25.9828 25.9823 31.667 18.9998 31.667C12.0173 31.667 6.33317 25.9828 6.33317 19.0003C6.33317 12.0178 12.0173 6.33366 18.9998 6.33366ZM18.9998 3.16699C10.2598 3.16699 3.1665 10.2603 3.1665 19.0003C3.1665 27.7403 10.2598 34.8337 18.9998 34.8337C27.7398 34.8337 34.8332 27.7403 34.8332 19.0003C34.8332 10.2603 27.7398 3.16699 18.9998 3.16699ZM18.9998 23.7503L12.6665 17.417L25.3332 17.417L18.9998 23.7503Z\" fill=\"#DC905A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">2. How do I calm people with dementia during agitation?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2322\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2322\"><p>Answer: Maintain a calm demeanor, minimize environmental noise, and communicate in a reassuring tone while redirecting their attention to a familiar activity.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-2323\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-2323\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38\" height=\"38\" viewBox=\"0 0 38 38\" fill=\"none\"><path d=\"M6.33341 18.9997C6.33341 12.0172 12.0176 6.333 19.0001 6.333C25.9826 6.333 31.6668 12.0172 31.6668 18.9997C31.6668 25.9822 25.9826 31.6663 19.0001 31.6663C12.0176 31.6663 6.33341 25.9822 6.33341 18.9997ZM3.16675 18.9997C3.16675 27.7397 10.2601 34.833 19.0001 34.833C27.7401 34.833 34.8334 27.7397 34.8334 18.9997C34.8334 10.2597 27.7401 3.16634 19.0001 3.16634C10.2601 3.16634 3.16675 10.2597 3.16675 18.9997ZM23.7501 18.9997L17.4167 25.333L17.4167 12.6663L23.7501 18.9997Z\" fill=\"#2C978C\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38\" height=\"38\" viewBox=\"0 0 38 38\" fill=\"none\"><path d=\"M18.9998 6.33366C25.9823 6.33366 31.6665 12.0178 31.6665 19.0003C31.6665 25.9828 25.9823 31.667 18.9998 31.667C12.0173 31.667 6.33317 25.9828 6.33317 19.0003C6.33317 12.0178 12.0173 6.33366 18.9998 6.33366ZM18.9998 3.16699C10.2598 3.16699 3.1665 10.2603 3.1665 19.0003C3.1665 27.7403 10.2598 34.8337 18.9998 34.8337C27.7398 34.8337 34.8332 27.7403 34.8332 19.0003C34.8332 10.2603 27.7398 3.16699 18.9998 3.16699ZM18.9998 23.7503L12.6665 17.417L25.3332 17.417L18.9998 23.7503Z\" fill=\"#DC905A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">3. Are caregiver support groups helpful?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2323\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2323\"><p>Answer: Yes. Caregiver support groups allow for sharing experiences and exchanging practical care strategies. Furthermore, they are highly effective in mitigating the social isolation frequently experienced by caregivers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Summary Box: Communicating with people with dementia requires patience and emotional intelligence. When challenging behavior arises, be calm and identify the underlying cause. It is important that caregivers take care of themselves at the same time. Dementia alters an individual\u2019s perception and how they interact with it. For caregivers in Hong Kong, it is often&hellip; <a class=\"more-link\" href=\"https:\/\/www.jccpa.org.hk\/en\/dementia-care-communication-behaviour-support\/\">Continue reading <span class=\"screen-reader-text\">How to Support Someone with Dementia: Tips for Communication and Managing Distressed Behaviour<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dementia Care Guide: Communication &amp; Behaviour | JCCPA Hong Kong<\/title>\n<meta name=\"description\" content=\"Get practical dementia care tips from JCCPA: improve communication, manage distress behaviour, prevent burnout, and introduce caregiver support service in Hong Kong.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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